FAQ
Questions, answered
Everything you may want to know before downloading. Still stuck? Write to us.
Getting started
Is Snifr. free?
Yes. Every core feature — profiles, discover, parks, walks, and matches — is free. There is an optional plan with extras for those who want it.
What devices does it work on?
Snifr. is available on iOS 15+ and Android 9+. The web version is on the way.
Do I need a credit card to sign up?
No. Sign up is free and does not ask for a card.
Privacy & safety
How is my location protected?
Your exact location is never shared. We show approximate zones to discover people nearby, and you decide what visibility to enable.
Can I block or report someone?
Yes. Tap the profile, choose "Report" or "Block". Reports are reviewed by a human and accounts that misbehave are removed.
Do you sell my data?
No. We do not sell data and we do not share it with advertisers.
Dogs & profiles
Can I manage multiple dogs?
Yes. Add every dog you have and invite co-owners (partner, family, dog walkers) to view and manage together.
What if my dog cannot play with other dogs?
You can mark your dog as "Walks only" and still join group walks and the park map.
How do co-owners work?
Send an invite. They get the same view of that dog — walks, matches, photos — but only of dogs you share.
About Snifr.
Who is behind Snifr.?
A small team of dog owners frustrated with dating-app patterns applied to pets. We want a healthy community, not infinite scroll.
Where are you based?
Europe. Our data is hosted on Supabase EU.
How do I contact support?
Write to hello@snifr.app or use the contact page.