
FAQ
Questions, answered
Everything you may want to know before downloading. Still stuck? Write to us.
Getting started
Is Snifr. free?
Yes. Every core feature — profiles, parks, walks, matches and missions — is free. An optional Snifr. Pro plan with extras (advanced filters, passport mode, rewind, see-who-liked-you) is on the way.
What devices does it work on?
iOS 15+ and Android 9+. The web version is on the way.
Do I need a credit card to sign up?
No. Sign up is free and does not ask for a card.
Where is Snifr. available?
Anywhere with iOS or Android — but the community is densest in Europe right now, because that's where we started. Walks and parks work everywhere; matches depend on other humans being nearby.
Walks & missions
How does walk tracking work?
Start a walk and Snifr. records distance, duration, pace and the route on a map via GPS. Walk solo, with your own pack, or with a match. Each walk is saved to your history.
What counts as a rewarded walk?
A walk needs to last at least 30 minutes and cover 800 metres to count toward the daily Walkies reward. Shorter walks still save to your history but don't trigger the streak.
How do walks together work?
When you match with another dog, you can invite their human to a walk. Both tap Start — the walk auto-syncs and you each see the other on the map in real time.
What are missions and medals?
Admin-configured challenges tied to real things: walking regularly, visiting different parks, completing your profile, meeting matches in person. Tiers are bronze, silver, gold and legendary. Rewards range from badges to boosts to actual discounts at partner brands.
Are there leaderboards?
Yes — top walkers by distance and duration over the last 30 days, scoped to global, country, city or park. Friendly competition, no public shaming for short walks.
Parks
Where do parks come from?
Mostly from the community. We seed the map and humans suggest the ones we miss.
What can I vote on at a park?
Amenities (fenced, water, shade, small-dog area, big-dog area, agility, benches, lighting, bags, clean) and the current vibe (chill, busy, social, puppy-friendly, big runners, rough play, family). Votes feed the live map so other humans can decide before they walk over.
Can I add photos and comments to a park?
Yes. Photos, amenity votes and short comments are all open to the community. Moderated so the place stays useful.
Matches & discovery
How does discovery work?
A card-by-card stack of compatible dogs nearby. Suggestions weight energy, size and personality — not just raw distance. Swipe right to send a WOOF, left to skip.
What is a Super-Sniff?
A stronger like that puts your dog at the top of their stack. Everyone gets one free per day. Snifr. Pro gives five.
Can I see who liked my dog?
Snifr. Pro shows you the list of dogs that already WOOF-ed yours so you can match instantly. On the free tier, you only see matches when you also swipe right.
Can I undo a swipe?
Rewind is a Snifr. Pro perk — undo your last swipe if you tapped the wrong way. Free tier doesn't have it yet.
Co-humans & profiles
Can I manage multiple dogs?
Yes. Add your whole pack — up to six photos per dog, age, breed, energy, personality, what they love and what they avoid.
How do co-humans work?
Send an invite with a role — partner, family, friend, sitter or walker. They get the same view of that dog: walks, matches, photos. Up to one co-human on the free tier; unlimited on Snifr. Pro.
Can I pause my account?
Yes. Pause hides your dog from discovery without losing your data, walks or matches. Toggle it from Settings.
Snifr. Pro
What's in Snifr. Pro?
Unlimited likes, 5 Super-Sniffs a day, see who liked your dog, filters by breed/age/size, passport mode (switch cities), Rewind, unlimited co-humans and a verified badge.
When does Pro launch?
The plan is built into the app already, but real payments are coming with the public launch. We'll email the waitlist with details before charging anyone.
What about Boosts?
One-off packs: Walkies (top of local feed for 30 min), Spotlight (gold halo on your profile for 24h), extra Super-Sniffs and Rewinds. Buy what you need, no subscription required.
Privacy & safety
How is my location protected?
Your exact GPS coordinates are never shared. We show approximate zones to discover dogs nearby, and you control your visibility from Settings.
Can I block or report someone?
Yes. Tap the profile, choose Report or Block. Reports are reviewed by a human and accounts that misbehave are removed.
How does text moderation work?
Messages and park comments run through a moderation check before sending — naming specific humans, harassment and hate speech are blocked with a rephrasing nudge. Keeps the community focused on behaviour, not personal attacks.
Do you sell my data?
No. We don't sell data and we don't share it with advertisers.
About Snifr.
Who is behind Snifr.?
A small team of humans who love their dogs and wanted an app focused on the dog — walks, parks, real connections — not on endless scrolling.
Where are you based?
Europe. Our data is hosted on Supabase EU.
What languages is the app in?
English, Spanish and Catalan are live. Other locales (French, German, Italian, Portuguese) are queued — they activate as we get translations and a critical mass of humans in those countries.
How do I contact support?
Write to hi@snifr.dog or use the contact page.